Field Technician - Computing Peripherals

The Field Technician – Computing Peripherals Training Program is designed to equip students with practical, job-ready skills to service and support a wide range of peripheral devices used in modern computing environments. As a field technician, you'll work on-site at homes, offices, or client locations, diagnosing and resolving hardware issues, setting up equipment, and ensuring seamless device integration with computers and networks.

This hands-on course covers the installation, configuration, maintenance, and repair of peripherals such as printers, scanners, external drives, monitors, input devices, and POS systems. Students will also gain foundational knowledge of operating systems, connectivity standards (USB, Bluetooth, Wi-Fi), and troubleshooting best practices.

In addition to technical training, the course emphasizes professionalism, customer interaction, and field service documentation—critical skills for success in real-world IT support roles.

✅ Key Topics Covered:

• Types and Functions of Computing Peripherals

• Installation and Configuration Procedures

• Connectivity (USB, Bluetooth, Wi-Fi, Wired)

• Troubleshooting and Repair Techniques

• Device Driver Installation and Firmware Updates

• Printer & Scanner Setup and Maintenance

• Field Service Best Practices and Documentation

• Customer Service and Communication Skills

???? Ideal For:

• Aspiring IT support and field technicians

• Help desk professionals expanding to hardware roles

• Trade school or technical college students

• Anyone interested in hands-on computer hardware work